Refund Policy

At Radseek Education, we are committed to providing high-quality, ASRT-approved continuing education for imaging professionals. Because course content is delivered digitally and accessible immediately upon enrollment, all sales are final.

However, we understand that exceptional circumstances may arise. As such, we offer a 100% money-back guarantee in the following situation:

  • If we are unable to provide you with your certificate of completion due to a business-related issue on our end (e.g., technical failures, platform disruption), we will issue a full refund upon request.

Please note:

  • Refunds are not provided if a student fails the course or does not meet the passing requirements. Students are encouraged to review the course materials thoroughly and may retake the final exam as needed.

We value your trust in us and strive to ensure every learner has a positive experience. If you have any concerns, please don’t hesitate to contact us at [email protected]

Credit Card Chargeback & Payment Reversal Policy

Chargebacks/Reversals of Payment:

RadSeek Education takes payment disputes seriously and encourages all students to contact us at [email protected] prior to initiating any chargeback through their credit card provider.

In the event a chargeback or payment reversal is filed without first attempting to resolve the issue with our team, a $25 chargeback processing fee will be applied to the student’s account. This fee is used to cover administrative and processing costs incurred as a result of the dispute.

The fee must be paid in full before access to future courses, certificates, or account services will be granted.

Note: Because our courses include instant access to digital educational content and downloadable materials, we reserve the right to dispute any chargebacks that do not fall within our stated refund policy.